Delivery Options
We currently provide shipping to our customers via Royal Mail and Parcelforce in the UK and across the globe. Orders received will be shipped as soon as possible Monday through Saturday.
UK Orders
UK orders will be dispatched with either Royal Mail, Parcelforce or FedEx
Please note that due to the current restrictions and strike action in some regions delivery may take longer than normal.
| Royal Mail 48 | 2-5 Working Days |
FREE on orders over £75 £4 on orders under £75 |
| Royal Mail 24 | 1-2 Working Days |
£8 |
| Parcel Force 48* | 2-3 Working Days |
£8 |
| Parcel Force 24* | 1-2 Working Days |
£12 |
| FedEx* | 1-2 Working Days |
£12 |
| Special Delivery | 1-2 Working Days |
£12 |
* These services are not available for address in the Scottish Highlands. Royal Mail 24 will be substituted for these areas if these delivery methods are selected.
International Orders
International orders will be dispatched with either Royal Mail, Parcelforce or FedEx.
International shipping will be dependent on weight.
| Ireland Netherlands & Germany |
(1-2 working days) (3-6 working days) |
From £8 (1 Pair), £10 (2+ Pairs)
|
|
Rest of EU
|
(5-10 working days)
|
£10 (Clothing & Accessories Orders up to 1kg) £12 (1 Pair) |
| Rest of World* |
(5-15 working days) |
£10 (Clothing & Accessories Orders up to 1kg) £15 (1 Pair) |
*Please note that international shipments may incur import duty and local taxes in your own country as well as customs handling fees.
Items shipped by FedEx internationally which are rejected will incur return fees which will be deducted from any refund.
EU
As The Foot Factory ships items from Northern Ireland, customers in EU countries should not be subject to import duty or additional taxes as all items would be shipped from within the EU single market.
International Service Updates
International orders may be delayed due to increased order volumes through customs and reduced capacity. Most items are arriving as usual, though some countries are heavily impacted. For more information visit Royal Mail